Core Capabilities
With over 15 years of experience, I bring a proven history of leading teams and solving complex end-to-end challenges across omnichannel experiences, driving growth through a human-centered approach that delivers impactful and scalable solutions.
I cultivate high-performing teams that deliver solutions that resonate deeply with users and drive measurable impact. By blending insights, design, and a culture of experimentation, I address real-world challenges with a human-centered approach that fuels innovation and growth.
Passionate about mentoring the next generation of design leaders, I focus on building skills and confidence to thrive in ever-evolving environments. With over a decade of teaching and a career devoted to creating scalable, meaningful solutions, I am committed to driving results that matter.
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I craft compelling visions that inspire and align teams at every level of the organization. With a focus on executive leadership, I bridge the gap between strategic intent and actionable outcomes, ensuring alignment across diverse stakeholders. My ability to distill complexity into clarity empowers teams to rally around a shared purpose, driving sustainable growth and positioning the organization for long-term success.
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I excel at translating complex ideas into clear, compelling narratives that resonate with executive stakeholders and drive strategic alignment. Whether presenting visionary roadmaps, data-driven insights, or business cases, I deliver communication that builds consensus and fosters confidence at the highest levels of leadership. My approach ensures that key stakeholders are equipped with the information they need to make informed decisions, while inspiring action and maintaining a strong focus on organizational priorities and goals.
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I thrive at the intersection of diverse teams, bringing together product, design, engineering, and business stakeholders to align around shared objectives and deliver impactful outcomes. By fostering collaboration and building trust across functions, I ensure seamless communication and coordination, even in complex, matrixed environments. My ability to influence and align stakeholders with competing priorities enables teams to stay focused on delivering value while driving innovation and achieving strategic goals.
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I lead with a steady hand through periods of transformation, fostering resilience and clarity within teams and across organizations. By implementing adaptive strategies and creating alignment around shared goals, I ensure teams remain focused and motivated amidst change. My approach emphasizes proactive communication, transparent decision-making, and equipping teams with the tools and frameworks they need to navigate ambiguity. This enables organizations to adapt seamlessly to shifting priorities, embrace new opportunities, and emerge stronger in the face of challenges.
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I champion a culture of experimentation, leveraging rapid prototyping, user testing, and data analytics to inform and validate decisions. By fostering a mindset of curiosity and continuous learning, I enable teams to test ideas quickly, iterate confidently, and uncover breakthrough solutions. My approach to experimentation balances creativity with rigor, ensuring insights drive impactful, scalable outcomes.
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I optimize design teams' effectiveness by implementing scalable processes, robust toolsets, and frameworks that streamline workflows and enhance collaboration. By integrating operations into the design ecosystem, I ensure teams can focus on delivering impactful solutions efficiently. My approach to design operations creates clarity, reduces friction, and ensures consistent delivery of high-quality work aligned with organizational goals.
“The goal of design is to raise the expectation of what design can be.”
— Paula Scher
What people are saying about me
Senior Manager, Target
Working with Twisha has been transformative for our organization. Her ability to align cross-functional teams and tackle complex challenges with a human-centered approach consistently delivers measurable results.
Twisha’s leadership goes beyond design—she fosters innovation, builds strategic roadmaps, and creates a culture of collaboration that drives both team growth and business success. Her impact on our loyalty ecosystem has been a game-changer, setting a new standard for how we deliver value to our users.
Direct report, Venmo
Twisha is the kind of leader who brings out the best in everyone. Her mentorship has helped me grow not just as a designer but as a thinker and leader. She creates an environment where experimentation is encouraged, and feedback is constructive and actionable. Twisha has an incredible ability to see the big picture while empowering the team to solve the details. Working with her has been an inspiring and career-defining experience.
