Balancing Speed and Safety: Building Trust in Expansion Mode
In high-growth organizations, psychological safety is the foundation for innovation and high performance. When teams feel safe to take risks and learn from failure, they create, not just execute. I explore five key strategies to build trust while scaling: Curiosity Over Perfection, Guardrails, Not Roadblocks, Two-Way Feedback, Shared Ownership, and Intentional Pauses. When teams feel safe, they push boundaries and drive impact.
Designing AI for Equity: The New Imperative for Interaction Design
AI is shaping the future—but is it reinforcing the past? From hiring algorithms to personalized pricing, AI systems often mirror historical biases, deepening inequities instead of solving them. Designing for equity means embedding fairness, transparency, and human oversight into AI. The future of AI isn’t just about efficiency—it’s about trust.
What Design Leaders Can Learn from Martin Luther King Jr.
Martin Luther King Jr. wasn’t a designer, but his leadership offers timeless lessons for design leaders. From crafting a vision rooted in purpose to fostering inclusivity and leading with empathy, his principles align deeply with human-centered design. By embracing resilience, thinking systemically, and empowering teams, design leaders can honor his legacy while shaping a more inclusive future.